COTRUST maintenance instructions
1. Please be sure to send in the repair products, attached to the repair list;Click here to download the repair list
2. Please try to backup the program parameters before maintenance.
3.Please sent the repair products and repair orders to customer service center directly, repair freight borne by the customer.
4.Please send the goods packaged good, resistant to long-distance transport in the process of adverse effects, in order to ensure the integrity of the product.
5.Service center will feedback on maintenance in the first 24 hours after receive repairs. If you don’t received in the initial inspection feedback after send a week , please call to avoid the product by mail, fax confirmation Failure to delay your work.
Repair locations and contact information：
To：Customer service center
Address：No.240 Yangxin Road, Yangchong village, Dalang Town, Dongguan City, Guangdong Province, China.
COTRUST provide comprehensive after-sales service protection, include:
1. 1. The PLC products provide 24 months of free warranty service since the date of delivery.
2.The servo drive products provide 18 months of free warranty service since the date of delivery.
3.The servo motor products provide 18 months of free warranty service since the date of delivery.
4.The HMI products provide 18 months of free warranty service since the date of delivery.
5. For man-made damage and security products to provide paid maintenance services.
For more information please call 0755-86226822, or send email to firstname.lastname@example.org 。